Complimentary Shipping & Shoe Care Kit On Pre Orders

How does COVID-19 affect my Pre Order?

During the pandemic our workers in Italy and New York are remaining safe and experiencing factory closures. As of right now, there is a 3 month delay on all pre orders with an estimated ship date of September 2020. If you placed a pre order please contact info@joannevnernay.com or check your email for updates!

Do I received updates on the status of my Pre Order

Certainly, we send out updates on the status of your sustainable shoe every step of the way. Please check your email for all updates including production, shipping and delays due to COVID-19. 

How many items are available in each Drop?

We currently release 50-100 pairs each drop, giving our customers access to our shoes while creating a sense of satisfaction knowing that you have one of a few designs worldwide!

How do your shoes Fit?

Our shoes fit true to size and are offered in sizes 6-12, with 1/2 sizes available. We recommend that you purchase the size that fits your larger foot or size up for any foot protrusions. As we are an emerging brand we are excited to learn more about how you think they fit once you wear them. Please submit comments after you receive your purchase. If you find that you need to exchange for a smaller or larger size see our policy!

Do you sell outside the U.S?

We currently ship within the United States! If you're interested in placing an international order please contact info@joannevernay.com and we are happy to assist you personally. 

What other materials are in your shoes?

We use vegan materials such as ultra suede, water based glue, and organic cotton in our designs. With sustainability as our main focus we ensure that no animal based products are used in the manufacturing. 

 

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